Location

Manchester Village, Vermont

Date

28-6-2017

Session

Session 5 — Poster Session B

Abstract

This paper examines whether there is an association between preexposure trust in technology and subsequent glance behavior when interacting with a technology that was relatively novel for the majority of participants. After rating their level of trust in technology on a questionnaire, participants drove one of two vehicle models on a highway and engaged in a voice-based navigation address entry task. Subjective ratings of trust in new car technologies were found to be significantly positively correlated with a higher frequency of glances across all coded glance regions during the task. In one of the voice-interface implementations, these higher ratings of trust were also associated with a higher frequency of glances to the user interface, but with fewer long duration (>2s) glances per minute. A lower trust in technology in general showed some association with taking more time to complete interactions. The findings are discussed as highlighting the potential value of further research into the associations between trust and visual scanning behavior.

Rights

Copyright © 2017 the author(s)

DC Citation

Proceedings of the Ninth International Driving Symposium on Human Factors in Driver Assessment, Training and Vehicle Design, June 26-29, 2017, Manchester Village, Vermont. Iowa City, IA: Public Policy Center, University of Iowa, 2017: 263-269.

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Jun 28th, 12:00 AM

A Link Between Trust in Technology and Glance Allocation in On-Road Driving

Manchester Village, Vermont

This paper examines whether there is an association between preexposure trust in technology and subsequent glance behavior when interacting with a technology that was relatively novel for the majority of participants. After rating their level of trust in technology on a questionnaire, participants drove one of two vehicle models on a highway and engaged in a voice-based navigation address entry task. Subjective ratings of trust in new car technologies were found to be significantly positively correlated with a higher frequency of glances across all coded glance regions during the task. In one of the voice-interface implementations, these higher ratings of trust were also associated with a higher frequency of glances to the user interface, but with fewer long duration (>2s) glances per minute. A lower trust in technology in general showed some association with taking more time to complete interactions. The findings are discussed as highlighting the potential value of further research into the associations between trust and visual scanning behavior.