"Paper “Improving our Reference Desk Management and Training or "I wish" by Kelly A. Thormodson and Shane Wallace

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University of Iowa Libraries Staff Publications

Title

Paper “Improving our Reference Desk Management and Training or "I wish I had an answer to that because I'm tired of answering that question." Yogi Berra”

Authors

Kelly A. Thormodson, University of IowaFollow
Shane Wallace, University of IowaFollow

Document Type

Speech/Presentation/Lecture

Publication Date

2012

Journal/Book/Conference Title

Medical Library Association Annual Meeting

Conference Location

Seattle, WA

Rights

Copyright © 2012 Kelly A. Thormodson and Shane Wallace

Included in

Library and Information Science Commons

COinS

URL

http://ir.uiowa.edu/lib_pubs/116