Title

The relationship between super users' attitudes and employee experiences with clinical information systems

Document Type

Article

Peer Reviewed

1

Publication Date

2-1-2009

Journal, Book or Conference Title

Medical care research and review

NLM Title Abbreviation

Med Care Res Rev

PubMed ID

19047764

DOI

10.1177/1077558708325984

Abstract

The purpose of this study is to examine the manner in which Super User attitudes toward clinical information systems (CIS) are associated with employee experiences with CIS implementation. Super Users (N = 82), selected by hospital administration to assist in implementation of the new CIS, completed a survey that assessed time spent in the Super User role as well as attitudes toward the role. These data were matched with hospital employee (N = 325) survey data about attitudes toward CIS and its impact on work processes. Time spent in the role of Super User was associated with employee attitudes; Super Users' perceptions about qualifications also predicted employee attitudes, particularly about care outcomes and perceptions about implementation of the CIS. The study suggests that as organizations encourage more time in the Super User role and develop more positive attitudes about this role, the possibility of positive employee attitudes toward CIS increases.

Keywords

Attitude to Computers, Health Care Surveys, Health Personnel, Humans, Medical Informatics, Medical Order Entry Systems/utilization, Medical Records Systems, Computerized/utilization

Published Article/Book Citation

The definitive version was published in Medical care research and review, 66:1 (2009) pp.82-96. DOI:10.1177/1077558708325984.

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URL

http://ir.uiowa.edu/nursing_pubs/650