Title

Balanced scorecards for performance management

Document Type

Article

Peer Reviewed

1

Publication Date

1-1-2007

Journal, Book or Conference Title

The Journal of nursing administration

NLM Title Abbreviation

J Nurs Adm

PubMed ID

17172968

Abstract

Nurse administrators who manage nursing case management programs are challenged to demonstrate the improved quality of patient care and financial outcomes to their organization that result from such programs. This article introduces the balanced scorecard and discusses its benefits and practical concerns for adopting the scorecard. The balanced scorecard is a useful performance management tool used to both evaluate and direct case management performance in meeting organizational missions and strategies.

Keywords

Employee Performance Appraisal/methods, Feedback, Information Systems, Nurse Administrators

Published Article/Book Citation

The definitive version was published in The Journal of nursing administration, 37:1 (2007) pp.14-20.

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URL

http://ir.uiowa.edu/nursing_pubs/793